Hotel Puerta America - Madrid
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Hotel Puerta America
Avenida América, 41 28002 Madrid Spain
No. of rooms
309
WiFi
Pool
Parking
Meals
facilities
We speak
ES FR
8.4/10
No. of rooms
309
WiFi
Pool
Parking
Meals
facilities
We speak
ES FR
8.4/10
The Hotel Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid.
Each floor of the Hotel Puerta America was created by a different international architect. Rooms have 1 queen-size or 2 twin beds, and flat-screen smart TVs with Chromecast audiovisual streaming device.
The hotel restaurant serves modern versions of traditional Spanish food. There is also a terrace and garden, and a top-floor bar with incredible views of Madrid.
Located on Avenida de América Avenue, the Puerta America is just a 5-minute walk from the exclusive Salamanca neighbourhood, and Paseo de la Castellana and Bernabéu Football Stadium are both about 30 minutes walk away.
Cartagena Metro Station is just 200 metres from the hotel.
The hotel day starts from hour 15:00 and ends at 12:00.
When booking more than 9 rooms, different policies and additional supplements may apply.
The credit card will be preauthorized on arrival for the total amount + 50€ per night as a deposit.
All cots and extra beds are subject to availability and have to be requested in advance.
Please note the following prices for childrens breakfast:
*up to 4 years, free;
*from 5 to 12 years, EUR 12,50 per day.
Private parking is available on site (reservation is not possible). Parking costs € 30 per day. This is subject to availability at each entrance to the building.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Swimming pool is closed from Wed 16 Sept 2026 until Mon 14 Jun 2027
Garden
Outdoor pool (seasonal)
Hand sanitizer in guest accommodation and key areas
Air conditioning
Terrace
Fitness
Key card access
Coffee house on site
Dry cleaningadditional charge
Bar
Guests have the option to cancel any cleaning services for their accommodation during their stay
Shared stationery such as printed menus, magazines, pens, and paper removed
Accessible parking
Invoice provided
Fire extinguishers
Free WiFi
Physical distancing rules followed
Thermometers for guests provided by property
Parking
WiFi
Non-smoking rooms
Special diet menus (on request)
Mobile app for room service
Smoke alarms
Face masks for guests available
Delivered food is securely covered
Staff follow all safety protocols as directed by local authorities
Private parking
Soundproof rooms
Trouser pressadditional charge
24-hour security
Facilities for disabled guests
Luggage storage
Breakfast in the room
Babysitting/child servicesadditional charge
Room service
Security alarm
Ironing serviceadditional charge
Use of cleaning chemicals that are effective against Coronavirus
Packed lunches
24-hour front desk
Parking garage
Heating
Outdoor pool
Guest accommodation is disinfected between stays
Electric vehicle charging station
Currency exchange
Breakfast takeaway containers
Swimming pool
Restaurant
Outdoor furniture
Fax/photocopying
Snack bar
Safety deposit box
Concierge service
Wine/champagneadditional charge
First aid kit available
Access to health care professionals
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas
CCTV in common areas
Fruitsadditional charge
Parking on site
All plates, cutlery, glasses and other tableware have been sanitized
Physical distancing in dining areas
Sun terrace
Meeting/banquet facilitiesadditional charge
Lift
Tour desk
Guest accommodation sealed after cleaning
Daily housekeepingadditional charge
Laundryadditional charge
Process in place to check health of guests
Allergy-free room
Internet services
Food can be delivered to guest accommodation
Linens, towels and laundry washed in accordance with local authority guidelines
Non-smoking throughout
Car hire
Fitness centre
Deluxe Room. Deluxe Rooms feature 10 different designs and arebetween the second and eleventh floors. They have large windows with panoramic city views, free Wi-Fi and you can control the lighting and open and close the windows by remote control. There is a TV and a safe. ;
Junior Suite with Executive Lounge Access. This suite has windows with panoramic city views, 2 flat-screen TVs, a safe and free WiFi. Junior Suite also includes - A VIP service - Chopard toiletries - mineral water - Guests have access to an executive lounge on the 5th floor that includes snacks, office supplies and high speed internet. ;
Space Club by Zaha Hadid. Located on the first floor, this striking room has been designed by the architect Zaha Hadid. They feature science-fiction-inspired décor, which combines Baroque, Modernist and minimalist elements. These rooms areon a non-smoking floor and only double beds are available. ;
Executive Suite with Executive Lounge Access. Designed by the French architect Jean Nouvel, these luxurious suites boast large floor-to-ceiling windows with panoramic views of Madrid’s skyline. They feature mobile screens that allow you to design your own space distribution within the suite. Guests staying in these suites receive a VIP treatment and Chopard toiletries. Guests have access to an executive lounge on the 5th floor that includes snacks, office supplies and high speed internet.